Privacy Policy

We collect information that you voluntarily provide to us when you:

• Submit a Contact Form: Name, email address, phone number, physical address, and details about your service inquiry
• Request a Booking: Name, email address, phone number, physical address, service preferences, scheduling details, and project timeline
• Request Emergency Service: Name, phone number, physical address, and details about the emergency electrical issue
• Browse Our Website: We may collect anonymized usage data, page views, referral sources, and technical information through cookies and analytics

We do not knowingly collect information from individuals under 18 years of age.

We use the information we collect for the following purposes:

• Service Delivery: To respond to your service requests, provide quotes, schedule appointments, and deliver electrical services
• Communication: To contact you about your service requests, appointments, and follow-up
• Business Operations: To maintain records, process payments, and fulfill our legal obligations
• Website Improvement: To analyze website usage, improve user experience, and optimize our services
• Safety & Compliance: To ensure code compliance and maintain safety records as required by California electrical contractor licensing requirements

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist with form processing, email delivery, website hosting, and analytics
• Legal Requirements: When required by law, court order, or government regulations
• Business Protection: To protect our rights, property, or safety, or that of our customers and others
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business

We use cookies and similar tracking technologies to enhance your experience on our website:

• Essential Cookies: Required for website functionality and navigation
• Analytics Cookies: Help us understand how visitors interact with our website (anonymized data)
• Session Cookies: Maintain your session state during your visit

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

We use the following third-party services to operate our website and deliver services:

• Web3Forms: Form submission processing and email delivery. Their privacy policy is available at https://web3forms.com/privacy
• Vercel: Website hosting and content delivery network (CDN). Their privacy policy is available at https://vercel.com/legal/privacy-policy
• Analytics Services: We use Umami analytics tools to collect anonymized usage data to improve our website performance and user experience

These third-party services have their own privacy policies and we encourage you to review them.

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption: Your data is transmitted using secure SSL/TLS encryption
• Access Controls: Limited access to personal information on a need-to-know basis
• Secure Storage: Data stored with industry-standard security practices
• Regular Updates: We regularly update our security measures to protect against vulnerabilities

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention: We retain your personal information for 7 years or as required by California electrical contractor licensing requirements and applicable law.

Under GDPR (if you are an EU resident) and CCPA (if you are a California resident), you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Deletion: Request deletion of your personal data, subject to legal retention requirements
• Right to Correction: Request correction of inaccurate or incomplete personal data
• Right to Opt-Out: Opt-out of marketing communications (while still receiving service-related communications)
• Right to Data Portability (GDPR): Request your personal data in a portable format
• Right to Know (CCPA): Know what personal information is collected, used, shared, or sold

To exercise any of these rights, please contact us at wireitupelectric@outlook.com or call us at (916) 718-5979.

We will respond to your request within 30 days of receipt.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our systems.

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to this page with an updated "Last Updated" date.

We encourage you to review this Privacy Policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated Privacy Policy.

For significant changes, we may provide additional notice (such as adding a statement to our homepage or sending you a notification).

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For privacy-related requests: Please include "Privacy Request" in your email subject line or inform our representative when calling. We will respond to your inquiry within 30 days.